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Vision, Mission & Values

Who We Are

Tompkins State Bank was founded in 1884 to serve the banking needs of a rural community. Since that time, it has been our great pleasure to grow into other communities and serve the Agricultural, Commercial, Small Business and Individual Families in our markets. As a widely held, locally owned community bank, we strive to live our motto of being "Community Minded and Customer Focused".

Vision

To create a bank where our level of service is such that our customers would never want to bank anywhere else AND to be the bank where our employees are engaged, enthusiastic and truly enjoy being part of our team that they wouldn't think of working anywhere else.

Mission

  • Our Customers - We will develop long term relationships by providing exceptional service and competitive products.
  • Our Employees - We will provide a friendly workplace where there is opportunity for personal growth, career advancement and empowered to make decisions, along with recognition and rewarded for a job well done.
  • Our Communities - We have a vested interest in helping our communities grow. We will be a vital contributor of time, talent and resources in the communities we serve.
  • Our Shareholders - We will reward stockholders with growth in value.

Core Values

  • Integrity - We will act with honesty, fairness, confidentiality and professionalism.
  • Teamwork - We are considerate of our co-workers, practice mutual respect and celebrate our accomplishments together.
  • Accountability - We will strive for excellence and we will work to do it right the first time. We willingly acknowledge our mistakes and learn from them and take corrective action as soon as possible.
  • Change - We will embrace change and encourage innovation. Change allows us to not be held back by how we have done things in the past and to allow us to pursue new opportunities to better reach our goals.
  • Investment - Our employees are vital to the success of our organization. We encourage our staff to improve their skills through additional educational opportunities and we will support those efforts.