Careers

Looking for a career where you can make a difference?

Join us at Tompkins State Bank, where "Community Minded, Customer Focused" isn't just a slogan – it's at the heart of everything we do. As a community bank, we understand the unique needs of the neighborhoods and communities we serve and are dedicated to providing personalized financial solutions that help our customers thrive. But our commitment to community involvement doesn't stop there. We actively participate in local events, support charitable initiatives, and empower our employees to give back in meaningful ways. Because we believe that together, we can create positive change and build a brighter future for all. Join us and be part of a team that's not only passionate about banking, but about making a difference in the communities we call home.


Click here for an  Employment Application

To Apply:
Drop off or Mail completed job application to:
Tompkins State Bank
Attn: HR
1380 N Henderson St. Galesburg, IL 61401

Tompkins State Bank is an Equal Opportunity Employer.





Current Job Openings:

Key Responsibilities:

Customer Transactions:

  • Handle all customer transactions with precision and friendliness, including deposits, withdrawals, loan payments, fund transfers, issuing receipts, cash advances, and selling money orders and cashier’s checks.
  • Log, verify, and report information in compliance with bank policies and regulatory standards.

Customer Care:

  • Provide prompt, efficient, and courteous service to every customer.
  • Actively listen to customer needs to make appropriate referrals and resolve any issues.

Customer Service:

  • Assist with general inquiries, such as printing account balances and processing address changes.
  • Receive and address customer complaints, ensuring a positive resolution.

ATM & Night Depository Management:

  • Balance and replenish ATMs, process ATM deposits, and manage night depository bags and correspondence.

Safe Deposit Box Assistance:

  • Help customers with safe deposit box access, new rentals, renewals, and other related services.

Continuous Learning:

  • Engage in ongoing training on bank regulations, products, and services.
  • Attend seminars and classes for professional development.

Additional Responsibilities:

Telephone & Reception Duties:

  • Occasionally answer phones and greet customers.

Community Involvement:

  • Participate in community events and volunteer programs, reflecting our commitment to being a true community bank.

Other Duties:

  • Perform various tasks as assigned by management.

Work Environment & Physical Requirements:

  • Work in a climate-controlled office environment.
  • Alternate between sitting and standing; occasional stooping, bending, and reaching.
  • Adequate visual acuity for computer use and handling documentation.
  • Clear speech and hearing for effective communication.
  • Manual dexterity for operating office equipment and handling transactions.
  • Occasionally lift items up to 75 lbs.

Equipment & Software:

  • Operate computers, office machines, and bank-specific software.
  • Proficiency in Microsoft Word, Excel, and other related software.

Interpersonal Skills:

  • Professional, courteous demeanor with a positive attitude.
  • Ethical judgment and problem-resolution skills.
  • Perceptiveness, patience, and tact.

Qualifications:

  • High School Diploma or equivalent required.
  • Teller experience preferred but not mandatory.
  • Strong mathematical aptitude and computer skills.
  • Excellent cash handling abilities.
  • Ability to adhere to bank policies and regulatory standards.

Performance Standards:

  • Maintain an 85% or higher balancing record monthly.
  • Comply with Teller Over/Short Policy Guidelines.
  • Complete all assigned compliance testing.

Community Reinvestment Act (CRA):

  • Understand and support the bank’s CRA obligations.
  • Cooperate with the bank’s CRA program and contribute to its success.
 
Tompkins State Bank is an Equal Opportunity Employer.